Refund policy
Returns/Options to cancel
If you decide to return an item to Edgcumbe Tea and Coffee Company Ltd within 7 days of your product being delivered, you will be entitled to a refund of the cost of the item and the delivery charge. Please note we will not refund the return charge.
If for any reason your order is incorrect or damaged then please contact Edgcumbes Tea & Coffee Ltd. by emailing hello@edgcumbes.co.uk or calling us on 01243 555775, and our team will offer a replacement or refund, please contact us to arrange the return of the goods.
Warranties
Although Edgcumbe Tea and Coffee Company Ltd aims to provide our customers with high quality products and takes all reasonable steps to ensure you are pleased with your purchase, unless otherwise stated, our products are covered only by the manufacturer’s guarantee.
If you decide to return an item to Edgcumbe Tea and Coffee Company Ltd within 7 days of your product being delivered, you will be entitled to a refund of the cost of the item and the delivery charge. Please note we will not refund the return charge.
If for any reason your order is incorrect or damaged then please contact Edgcumbes Tea & Coffee Ltd. by emailing hello@edgcumbes.co.uk or calling us on 01243 555775, and our team will offer a replacement or refund, please contact us to arrange the return of the goods.
Warranties
Although Edgcumbe Tea and Coffee Company Ltd aims to provide our customers with high quality products and takes all reasonable steps to ensure you are pleased with your purchase, unless otherwise stated, our products are covered only by the manufacturer’s guarantee.
